Experience Management
Knowledge Management deals with the acquisition, development, transfer, storage and use of knowledge.
Experience Management also refers to experienced facts and circumstances and puts this knowledge into a context of cognition. Only this realization creates the possibility for real information transfer.
Information is the basic requirement for generating knowledge. Openness is the basic requirement for gaining experience.
Categories of knowledge are differentiated into conscious competencies and abilities that are communicable in words and into unconscious internalized abilities. In an organization in rules and in routine, as anchored knowledge.
Experiences arise in activity and doing, from which the knowledge gained results. We use all our senses for these experiences, draw conclusions from them, conclude on supposedly logical judgments and interpret them.